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About

Enable omnichannel execution with one consistent order across your enterprise. SAP Order Management foundation connects all your sales channels to each of your fulfillment systems and locations, providing cloud-native integration points and order routing to different systems, channels, and nodes. It creates a single source of truth for order data while offering unified and consistent orchestration across your omnichannel enterprise. Embedded analytics deliver real-time insights into order processes, track key performance indicators such as fulfillment rates, and identify emerging trends, enabling timely and data-driven decisions. You can exceed customer expectations with agile execution for instant and reliable delivery, reduce inventory carrying costs by matching demand with supply, and boost employee productivity through automation that minimizes manual intervention.

About

​Multichannel Pro unifies all your sales channels into one powerful platform, helping you cut costs by 30% while delivering 4x faster customer service. This comprehensive solution integrates order processing, content management, and a support helpdesk, enabling seamless management of orders, listings, and customer queries across all sales channels. By consolidating these functions, businesses can reduce software expenses and improve operational efficiency. The centralized order management system allows users to view and manage all orders in one dashboard, eliminating the need for platform-hopping and reducing fulfillment errors. Its streamlined content distribution feature ensures consistent product information across all channels by allowing updates to be made once and published everywhere. The unified customer support interface enables the handling of all customer queries from a single platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise retail and manufacturing organizations needing a tool to unify and optimize omnichannel sales and fulfillment processes into a single, orchestrated order management system

Audience

Ecommerce businesses wanting a tool to streamline operations, reduce costs, and enhance customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2,592 per 3 months
Free Version
Free Trial

Pricing

$69 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SAP
Founded: 1972
Germany
www.sap.com/products/crm/order-management-system.html

Company Information

Threecolts
Founded: 2021
United Kingdom
www.threecolts.com/multichannel-pro

Alternatives

Alternatives

Softeon DOMS

Softeon DOMS

Softeon

Categories

Categories

Integrations

Amazon
ReturnPro
SAP Commerce Cloud
SAP S/4HANA
Seller 365
TikTok
eBay

Integrations

Amazon
ReturnPro
SAP Commerce Cloud
SAP S/4HANA
Seller 365
TikTok
eBay
Claim SAP Order Management foundation and update features and information
Claim SAP Order Management foundation and update features and information
Claim Threecolts Multichannel Pro and update features and information
Claim Threecolts Multichannel Pro and update features and information