SAIBAOnlineSimson Softwares Private Limited
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Content Guru stormContent Guru
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About
SAIBAOnline is the Enterprise Resource Planning (ERP) software that streamlines and synchronizes separate departments of insurance broking house into one unified software system. It acts as a central repository for all information that is shared by various departments and provides seamless flow of data across the organization.
- Salient features of the system are:
The software application can be accessed both internally and via the internet. Some of the prominent features of SAIBAOnline include.
1) Providing end to end solution from Customer Relationship Management (CRM) to Claims management
2) Integrates with online platforms – Quote and Policy management tracking automated workflows.
3) Robust CRM tool with simple and easy integration, remote access & lead generation along with follow-up tracking
4) Comprehensive Policy Management for all types of Policies
5) Strong Renewal Management system
6) Efficient Brokerage & Claims Management System
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About
storm® is Content Guru’s cloud-based Customer Experience (CX) platform designed to deliver seamless, omni-channel customer engagement at scale. It unifies voice, digital, data, and AI-driven experiences into a single, intuitive interface. The platform enables organizations to manage complex customer journeys without complexity or heavy coding. storm® supports high-volume, mission-critical contact centers and is trusted by emergency services worldwide. Modular by design, it allows businesses to select only the CX capabilities they need. Integrated AI, analytics, and data orchestration tools empower agents with real-time insights. storm® helps organizations improve scalability, reliability, and customer satisfaction across every interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Insurance, Re-insurance, TPA, EB Portal, Insurance Portal, Insurance Agencies, Corporate Agents, IMF
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Audience
storm® is ideal for enterprises, public-sector organizations, and high-volume contact centers seeking a scalable, AI-powered cloud CX platform to deliver seamless omni-channel customer experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSimson Softwares Private Limited
Founded: 2001
India
www.simsononline.com
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Company InformationContent Guru
Founded: 2005
United Kingdom
www.contentguru.com
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Google Cloud Contact Center AI
IBM watsonx Assistant
Operata
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