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About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the worldโ€™s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

About

Engage with your customers - in-store, post-purchase, and online. See which campaigns turned into profit and optimize them. Target 100% of the customers who made purchases at your physical store and segment them by predicted behaviors. Installing Weezmo only takes a few minutes. Once it's installed, the only change you'll notice is the ability to send a digital receipt. We take your privacy seriously and comply with the latest data protection laws. All your data is saved and accessible in one place on our platform or the platform of your choice. Weโ€™re attentive to our customers' needs and stay on top of market trends. We have a dedicated CSM to provide support and answer all your questions. Using a unique identifier, we connect every attribution point (social channels, eCommerce store, physical stores, and digital receipts), to give you full visibility into your customers' journeys and turn these touchpoints into engagement opportunities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Audience

Organizations looking for a ROI solution by connecting their online and in-store attribution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Company Information

Weezmo
Australia
www.weezmo.com

Alternatives

Alternatives

LateShipment.com

LateShipment.com

LateShipment Inc.
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

AmmoReady
Appbrew
Canal
Magento
Prive
ShipCalm
Shopify
WooCommerce
Wufoo

Integrations

AmmoReady
Appbrew
Canal
Magento
Prive
ShipCalm
Shopify
WooCommerce
Wufoo
Claim Route and update features and information
Claim Route and update features and information
Claim Weezmo and update features and information
Claim Weezmo and update features and information