RingCentral RingEX vs. Vocal IP Comparison


RingCentral RingEX RingCentral	Vocal IP	+	+
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About RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.		About Vocal One is the next generation cloud-based communication service provided by Vocal IP nationwide. Vocal One unifies the widest range of communication methods on mobile and desktop platforms, including HD voice calling, chat, web and video conferencing, SMS texting and Instant Messaging to create a unified communication platform for businesses. Vocal One works seamlessly from desk phones, laptops, tablets and from any smartphone/mobile device. You can move seamlessly from one environment to another, for example moving a call from a desk phone to a mobile device. Vocal IP offers the latest cloud-based omnichannel Call Center Software for enterprise and business customers nationwide. Allow you customer engagement teams to multi-task any incoming contact, ensuring optimal customer service. Recordings can be stored and archived based on the customer’s requirements and there are no limits to the number of messages a user can store.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.		Audience Companies in need of a cloud-based communication service
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19.99/month/user Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.4 / 5 features 4.7 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information RingCentral Founded: 2003 United States www.ringcentral.com		Company Information Vocal IP Founded: 2006 United States vocalip.com/voice/unified-communications/
Alternatives Dialpad Connect Dialpad		Alternatives Boxygen
TollFreeForwarding		Macquarie Telecom
ULTATEL		Frontier SmartVoice Frontier Communications
Ooma Office Ooma		Verizon VoIP Business Digital Voice Verizon
RingCentral Video RingCentral View All		Vonix View All
Categories Business Phone Systems Business VoIP Call Center Infrastructure (CCI) Call Recording Cloud Communication Platform Cloud PBX Communications Experience Orchestration SIP Trunk Unified Communications Vanity Phone Number Video Conferencing Virtual Phone Number Web Conferencing		Categories Business Phone Systems Business VoIP Cloud PBX
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Show More Features Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Gong APIANT Bitrix24 BrightGauge Cognito Forms ElectroNeek Halo Service Desk IndusTrack Kizen Known Factors Kommo Microsoft Outlook Odoo PCRecruiter Retently RingCentral Webinar RingSense Rippling Smokeball Zendesk Show More Integrations View All 70 Integrations		Integrations Gong APIANT Bitrix24 BrightGauge Cognito Forms ElectroNeek Halo Service Desk IndusTrack Kizen Known Factors Kommo Microsoft Outlook Odoo PCRecruiter Retently RingCentral Webinar RingSense Rippling Smokeball Zendesk Show More Integrations View All 1 Integration
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