RingCentral RingEX vs. Tencent Instant Messaging Comparison


RingCentral RingEX RingCentral	Tencent Instant Messaging Tencent	+	+
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About RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.		About IM provides various social networking solutions such as the one-to-one chat, group chat, and chat rooms. It supports text, emojis, location markers, images, voice messages and short video messages. Custom features such as red packets, read receipts, auto delete after reading, and likes are also supported. IM can be implemented in a few minutes with TUIKit，also provides SDKs for Android, iOS, web, WeChat mini programs, PC, Mac, etc. It is also integrated with Tencent Real-Time Communication (TRTC), Interactive Live Video Broadcasting (ILVB), and Mini Program LVB to provide you with one-stop solutions. Tencent was the first company to offer a WeChat Mini Program IM service. Tencent also offers a comprehensive WeChat Mini Program Audio-Video solution, which integrates multiple features such as IM, TRTC, LVB, and VOD, for a one-stop Mini Program solution.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience RingCentral RingEX supports organizations of any size, from companies with 2 workers to 1000+ employees.		Audience Platform for companies looking to add features such as chats, conversations, groups, and profile management
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19.99/month/user Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.4 / 5 features 4.7 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information RingCentral Founded: 2003 United States www.ringcentral.com		Company Information Tencent Founded: 2013 China intl.cloud.tencent.com/product/im
Alternatives Dialpad Connect Dialpad		Alternatives JINGdigital
TollFreeForwarding		Tencent Yuanbao Tencent
ULTATEL		Tencent Cloud Tencent
Ooma Office Ooma		WeChat Tencent
RingCentral Video RingCentral View All		Tencent Cloud Monitor Tencent View All
Categories Business Phone Systems Business VoIP Call Center Infrastructure (CCI) Call Recording Cloud Communication Platform Cloud PBX Communications Experience Orchestration SIP Trunk Unified Communications Vanity Phone Number Video Conferencing Virtual Phone Number Web Conferencing		Categories Cloud Communication Platform
Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Box BrightGauge CallFinder Chorus by ZoomInfo Desktop.com Dropbox Egnyte Gong Halo Service Desk Jiminny Known Factors Make Odoo Okta Prodoscore Raklet Resemble AI RingCentral AI Receptionist SmartAdvocate Zendesk Show More Integrations View All 69 Integrations		Integrations Box BrightGauge CallFinder Chorus by ZoomInfo Desktop.com Dropbox Egnyte Gong Halo Service Desk Jiminny Known Factors Make Odoo Okta Prodoscore Raklet Resemble AI RingCentral AI Receptionist SmartAdvocate Zendesk Show More Integrations View All 1 Integration
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