Rigor Monitoring & Optimization vs. ServiceNow Digital End-User Experience Comparison Chart

ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

KrakenD is a high-performance API Gateway optimized for resource efficiency, capable of managing 70,000 requests per second on a single instance. The stateless architecture allows for straightforward, linear scalability, eliminating the need for complex coordination or database maintenance. It supports various protocols and API specifications, with features like fine-grained access controls, data transformation, and caching. Unique to KrakenD is its ability to aggregate multiple API responses into one, streamlining client-side operations. Security-wise, KrakenD aligns with OWASP standards and doesn't store data, making compliance simpler. It offers a declarative configuration and integrates with third-party logging and metrics tools. With transparent pricing and an open-source option, KrakenD is a comprehensive API Gateway solution for organizations prioritizing performance and scalability.

Bend, don’t break with Titan’s flexible business solutions and forms for Salesforce. Our scalable Salesforce Forms and software is rapidly developing a reputation as the gold-standard in Salesforce integration, and it’s easy to see why. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms in Salesforce and applications cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build web portals, sign documents, generate docs, send surveys, automate contracts, fill out forms in Salesforce, and so much more in just a few simple clicks. No code required and AI assisted! This is all 100% Salesforce integrated, empowering you to send data to the #1 CRM and pull it back in real-time. No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!

Jellyfish, a leading Software Engineering Intelligence platform, helps engineering, product, and finance leaders build healthier, higher-performing R&D teams. We surface actionable insights on team health, investment allocation, and delivery, while offering purpose-built solutions to improve developer experience, streamline software capitalization, and measure the impact of AI tools like Copilot, Cursor, and AmazonQ. Over 500 organizations and 11,000 engineering teams—including GoodRX, Varo, Priceline, and PagerDuty—trust Jellyfish to optimize engineering operations so their teams can focus on what matters most. Learn more at jellyfish.co.

Windocks is a leader in cloud native database DevOps, recognized by Gartner as a Cool Vendor, and as an innovator by Bloor research in Test Data Management. Novartis, DriveTime, American Family Insurance, and other enterprises rely on Windocks for on-demand database environments for development, testing, and DevOps. Windocks software is easily downloaded for evaluation on standard Linux and Windows servers, for use on-premises or cloud, and for data delivery of SQL Server, Oracle, PostgreSQL, and MySQL to Docker containers or conventional database instances. Windocks database orchestration allows for code-free end to end automated delivery. This includes masking, synthetic data, Git operations and access controls, as well as secrets management. Windocks can be installed on standard Linux or Windows servers in minutes. It can also run on any public cloud infrastructure or on-premise infrastructure. One VM can host up 50 concurrent database environments.

We provide peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure. We’ve been recognized as one of the world’s best web monitoring solutions by G2 and TechRadar Pro for several consecutive years, including this one. Use Uptime.com to: -Choose domains and configure checks to start monitoring web, network, and email performance at global scale. -Get accurate, moment-it-happens web downtime and performance alerts to any device or DevOps tool you use. -Customize system monitoring dashboards to report on critical data across alerts, check types, and SLAs -- segmented by account user or subaccount. -Quickly and professionally communicate downtime and outage statuses in the same tool you monitor website performance with. -Deliver alert notifications response time metrics into your teams go-to tools

Cycloid is the unified Internal Developer Portal and Platform, made for platform engineering done right. Accelerate your platform engineering adoption from years to weeks, optimize the developer experience and operational efficiency by accelerating the delivery of a developer portal and platform, lighten the cognitive load on IT teams, and advocate for FinOps & Green IT practices. With a GitOps first approach, Cycloid is the single source of truth for your organization. Sovereign by design, we help you take control of your cloud choices and data, ensuring security, compliance, flexibility, and freedom from vendor lock-in at every step. And with GreenIT practices at our core, you'll build an efficient, responsible, and future-proof reality. We are the editor of OSS projects TerraCognita: reverse Terraform; InfraMap: infra diagram; and Terracost: cost estimation. We work with global organizations, US and European public institutions and 6 of the top 10 SI service providers.

Gearset is the complete, enterprise-ready Salesforce DevOps platform, enabling teams to implement best practices across the entire DevOps lifecycle. With powerful solutions for metadata and CPQ deployments, CI/CD, testing, code scanning, sandbox seeding, backups, archiving, observability, and Org Intelligence — including the Gearset Agent — Gearset gives teams complete visibility, control, and confidence in every release. More than 3,000 enterprises, including McKesson, IBM and Zurich, trust Gearset to deliver securely at scale. Combining advanced governance, built‑in audit trails, SOX/ISO/HIPAA support, parallel pipelines, integrated security scans, and compliance with ISO 27001, SOC 2, GDPR, CCPA/CPRA, and HIPAA, Gearset provides enterprise‑grade controls, rapid onboarding, and a user‑friendly interface — all in one platform. Gearset delivers enterprise‑grade power without the overhead, which is why leading global organizations in finance, healthcare, and technology choose us,

MindCloud is a software company that builds and maintains custom connections between your software and other platforms so you can eliminate manual data entry and start automating and scaling your business. As technology continues to advance, the modern business owner is using more and more online software tools to manage their business. MindCloud creates a seamless flow from one software platform to the next, saving time and money by connecting your software and automating your business process. We have over 50 prebuilt connectors and can add new connectors within 2-3 weeks of starting a project. What makes us different is we provide a full service that doesn't take extra technical resources on your end. We specialize in Salesforce, Hubspot, Monday.com, QuickBooks, Method:CRM, Zapier, Amazon, Ebay, Groupon, Mercado Libre, HSN, Airtable, Google Sheets and many others. Integrate your business. Simplify your life.