WonderDesk

WonderDesk

Web Wonderland
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+

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About

Rezolve.ai is a GenAI-enabled AITSM solution- a next evolution of ITSM that helps enterprises eliminate enterprise friction and increase employee productivity, often reaching an impressive 5%. Seamlessly integrated with Microsoft Teams, Rezolve.ai isn't just a service desk; it's a powerhouse for creating the next generation of IT service management (AITSM) with astounding business outcomes. It harnesses the incredible capabilities of Generative AI and automation to empower your technicians and service desk managers, turning them into IT support superheroes. Rezolve.ai AITSM solution can enhance your service desk efficiency by automating most of the repetitive IT service desk processes and tasks like password resets, request routing, and basic troubleshooting without human intervention. This reduces the workload on your service desk team and allows them to focus on more complex and high-value tasks.

About

WonderDesk is a fully automated web based help desk software solution. It's a Perl CGI script that easily installs on your web server. It enhances the communication between your company and your customers. It keeps your company organized and efficient. No software is needed for your customers or technicians. It's 100% web browser based. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks. The WonderDesk help desk software solution keeps your customers happy for many reasons. Throughout the duration of each support request, they are notified via email each step of the way. At any time, they can log back in and check the status or update their support request. They can also work one on one with the technician that is assigned to the support request.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Companies interested in a fully automated web based help desk software solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$499.00
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rezolve.ai
Founded: 2016
United States
www.rezolve.ai

Company Information

Web Wonderland
United States
www.wonderdesk.com

Alternatives

Alternatives

SysAid

SysAid

SysAid Technologies
NITRO IT Help Desk

NITRO IT Help Desk

Crow Canyon Software
HESK

HESK

Klemen Stirn

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Cisco Webex
Dropbox
Dropbox Sign
Gusto
HubSpot CRM
HubSpot Customer Platform
Jira
Mailchimp
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
Microsoft Teams
SAP Concur
Salesforce
Workday HCM
Zoho CRM
Zoom

Integrations

Cisco Webex
Dropbox
Dropbox Sign
Gusto
HubSpot CRM
HubSpot Customer Platform
Jira
Mailchimp
Microsoft 365
Microsoft Dynamics 365
Microsoft SharePoint
Microsoft Teams
SAP Concur
Salesforce
Workday HCM
Zoho CRM
Zoom
Claim Rezolve.ai and update features and information
Claim Rezolve.ai and update features and information
Claim WonderDesk and update features and information
Claim WonderDesk and update features and information