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About
From pixels to parcels, brands trust ReturnBear to optimize the full lifecycle of their international ecommerce returns. Give customers a localized return experience while reducing logistics costs. Your cross-border shipping costs are expensive. Return fraud erodes your profits. Inefficient return processes tie up your inventory from future sales. Your customers want cheaper and more convenient return options. Long refund times frustrate them and risk their loyalty. Customer experience is key to growing your brand. Our software is deployed at local networks of drop-off points and hubs so that you can. Verify returns for risk-free refunds. Recover inventory and get it to your next local customer faster. Reduce shipping costs by consolidating returned products locally. Meet your customers where they are with package-free label-free drop-off and mail-in solutions. Enable fast customer refunds, exchanges, and store credit without waiting for international shipping.
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About
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises and scaling brands looking for a solution to optimize returns
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Audience
Enterprises and companies in need of a platform to manage the entire life-cycle of their returns
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReturnBear
Founded: 2021
Canada
www.returnbear.com
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Company InformationReverseLogix
Founded: 2014
United States
www.reverselogix.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Returns Management Features
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
Blue Yonder Warehouse Management System
FedEx Ship Manager
Magento
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
Shopify
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Integrations
Blue Yonder Warehouse Management System
FedEx Ship Manager
Magento
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
Shopify
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