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About

RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.

About

InboxCRM by AppEQ is a Gmail‐native Customer Success platform designed to keep CS teams organized and proactive—right from their inbox. Rather than toggling between multiple tools, you can import accounts directly from your Gmail and Calendar, automatically log all email and meeting touchpoints, and gain a unified view of account health, usage metrics, and renewal risk. Real‐time dashboards surface at‐risk customers, engagement trends, and expansion opportunities without context‐switching. Integrate seamlessly with CRMs like Salesforce, HubSpot, and Zoho, as well as analytics, helpdesk, and collaboration tools. Smart filters and role‐based access ensure each team member sees only the data they need. With automated alerts, personalized email templates, and one‐click QBR deck generation, InboxCRM helps you drive retention, unlock upsell potential, and elevate customer experiences—without leaving Gmail.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Merchants and businesses seeking for a solution to increase their customer retention rates and lifetime value

Audience

InboxCRM is ideal for customer success teams and managers seeking a Gmail-native platform that centralizes account management, improves retention, and drives upsell opportunities without disrupting their workflow

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59 per month
Free Version
Free Trial

Pricing

$15/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RetentionEngine
Founded: 2020
www.retentionengine.com

Company Information

AppEQ.ai
Founded: 2022
India
www.appeq.ai/

Alternatives

Alternatives

Inbox Pirates

Inbox Pirates

Crewcharge Technologies
Serif

Serif

Serif AI

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Revenue Management Features

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Integrations

Chargebee
Bold Subscriptions
ChurnZero
Cratejoy
Demandbase
Google Docs
HubSpot CRM
Khoros
Klient
Looker
Outreach
Pipedrive
Recurly
Salesforce
Salesforce Marketing Cloud Account Engagement
Shopify
Stay AI
Stripe
Zoho CRM
ZoomInfo

Integrations

Chargebee
Bold Subscriptions
ChurnZero
Cratejoy
Demandbase
Google Docs
HubSpot CRM
Khoros
Klient
Looker
Outreach
Pipedrive
Recurly
Salesforce
Salesforce Marketing Cloud Account Engagement
Shopify
Stay AI
Stripe
Zoho CRM
ZoomInfo
Claim RetentionEngine and update features and information
Claim RetentionEngine and update features and information
Claim InboxCRM by AppEQ and update features and information
Claim InboxCRM by AppEQ and update features and information