ReviewPro

ReviewPro

Review Rank
+
+

Related Products

  • Birdeye
    4,588 Ratings
    Visit Website
  • Podium
    2,061 Ratings
    Visit Website
  • Semrush
    6,115 Ratings
    Visit Website
  • SurveySparrow
    2,990 Ratings
    Visit Website
  • Caller ID Reputation
    22 Ratings
    Visit Website
  • Odoo
    1,624 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • Seobility
    462 Ratings
    Visit Website
  • Zendesk
    7,583 Ratings
    Visit Website
  • CivicPlus Social Media Archiving
    14 Ratings
    Visit Website

About

Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.

About

ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a powerful online reputation management platform

Audience

Travel and Hospitality industry

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Reputation.com
Founded: 2006
United States
reputation.com

Company Information

Review Rank
Founded: 2008
Spain
www.reviewpro.com

Alternatives

Alternatives

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
HotelAppz
HubSpot CRM
IDeaS G3 RMS
Microsoft 365
MyForecast
Oaky
Salesforce
Seekom
Storable Newbook
Tripadvisor
athenaCommunicator

Integrations

Apple Maps
Bing Places
CDK Global
DealerVault
DrChrono
Entrata
Facebook
Glassdoor
HotelAppz
HubSpot CRM
IDeaS G3 RMS
Microsoft 365
MyForecast
Oaky
Salesforce
Seekom
Storable Newbook
Tripadvisor
athenaCommunicator
Claim Reputation.com and update features and information
Claim Reputation.com and update features and information
Claim ReviewPro and update features and information
Claim ReviewPro and update features and information