Text Lightning

Text Lightning

Xequte Software
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About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

About

Finally the solution to Email Overload! Text Lightning, Outlook Power Tools, enables you to clear your overflowing Inbox faster than ever before. Every message you send will be better written and more detailed than if you typed it yourself, because Text Lightning gives you instant access to the text you have used to reply to similar messages in the past. You need only think of the best response to a question once and then reuse it whenever you are asked again. All of the phrases and text snippets you commonly write in your messages can be added with a single click (plain text or formatted). The most relevant items are highlighted and any that do not match the current product or profile are hidden. You can also instantly add a selection of files, embedded images and formatted rich text. With a single click you can search all your past responses to a message or contact. Text Lightning will even warn you whenever you intended to attach a file but forgot to do so.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Audience

Email management software for companies or teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$33 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Company Information

Xequte Software
United States
xequte.com/textlightning/index.html

Alternatives

Alternatives

Ant Text

Ant Text

Insight Office
QuickMigrations for MBOX to PST

QuickMigrations for MBOX to PST

QuickMigrations Software
QuickMigrations Apple Mail to Outlook

QuickMigrations Apple Mail to Outlook

QuickMigrations Software

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Microsoft Outlook
Shopify
WooCommerce
eBay

Integrations

Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Microsoft Outlook
Shopify
WooCommerce
eBay
Claim Replyco and update features and information
Claim Replyco and update features and information
Claim Text Lightning and update features and information
Claim Text Lightning and update features and information