+
+

Related Products

  • Docket
    58 Ratings
    Visit Website
  • Kasm Workspaces
    125 Ratings
    Visit Website
  • Visual Visitor
    250 Ratings
    Visit Website
  • CrankWheel
    184 Ratings
    Visit Website
  • Zoho Assist
    1,981 Ratings
    Visit Website
  • VisitUs Reception
    81 Ratings
    Visit Website
  • The Receptionist for iPad
    767 Ratings
    Visit Website
  • Odoo
    1,629 Ratings
    Visit Website
  • Pipedrive
    9,644 Ratings
    Visit Website
  • Robin
    324 Ratings
    Visit Website

About

Online consultant to the site - a powerful solution that makes it possible to instantly communicate with the visitor. Raises sales and creates high-quality service. Simple and very effective. An annoying online consultant can easily ruin a visitor's first impression of your site. We have done everything so that your customers avoid this annoying feeling. By following the look, gestures, behavior of the visitor, an experienced sales assistant knows in advance what needs to be offered to the client. With co-browse technology, this has become possible on the Internet. Monitor your visitors and provide an unprecedented level of service. RedHelper constantly compares an employee's individual performance with the statistics of all operators working in the system to show a personal rating . The operator immediately understands when he needs to work better and more efficiently, and the element of gamification and rivalry motivates him to achieve results.

About

Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions. Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time. Unblu’s HD Video and Voice solution provides a personalized service that clients will love. Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes that need a live chat and co-browsing solution

Audience

Financial institutions seeking a conversational platform to level up and optimize their digital customer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RedHelper
Founded: 2012
Russian Federation
redhelper.ru/

Company Information

Unblu
Founded: 2008
Switzerland
www.unblu.com

Alternatives

Alternatives

Cardina

Cardina

Caldera Labs

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Screen Sharing Features

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Octopus
Puzzel
Temenos Transact
Verint Community
ebankIT

Integrations

Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Octopus
Puzzel
Temenos Transact
Verint Community
ebankIT
Claim RedHelper and update features and information
Claim RedHelper and update features and information
Claim Unblu and update features and information
Claim Unblu and update features and information