READi SystemOpSolve
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Sigma CC&BESG
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Related Products
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About
READi™ System facilitates operational excellence by providing robust workflow management functionality configured to align with your business processes. In addition, READi™ System provides the core customer data and customer relationship management features that support your efforts to build better (and more profitable) relationships with your customers. Customer care is really all about providing your customers with the highest possible level of service. The READi™ Express, web-based, CRM platform, can provide your organization with the tools it needs to raise customer service to new levels while improving your efficiency and bottom line. The presentation layer (screen design) is the best in the industry. READi™ System makes customer enrollment smoother by providing complete order entry, turn-on work order, customer notification, and initial billing easier and more efficient.
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About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage and improve their operations
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Audience
Retail energy providers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$25000.00/one-time
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpSolve
Founded: 2001
United States
opsolve.com/solutions/readi-system/
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Company InformationESG
Founded: 1998
United States
www.isigma.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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