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About
QuickCEP: Your All-in-One Customer Engagement Hub.
Tired of juggling multiple communication channels and struggling to provide exceptional customer service? Look no further than QuickCEP, your ultimate solution for streamlining customer interactions and boosting sales.
Key Features:
Unified Inbox: Manage all customer conversations (live chat, social media messages, email, SMS) in a single dashboard.
AI Chatbots: Provide automated 24/7 support and personalized recommendations.
Marketing Automation: Create targeted campaigns, send personalized emails, and engage customers with timely notifications.
Customer Segmentation: Group customers based on demographics, behavior, and other criteria for targeted marketing.
Analytics and Reporting: Gain valuable insights into your customers' behavior and measure performance.
Join countless businesses that have already transformed their customer interactions and achieved remarkable results.
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About
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
E-commerce business, Shopify store owners, website owners
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Audience
Serving consumer-oriented brands with a large number of customer conversations to meet the demands of on-the-go consumers. Clients span retail, travel, gaming, online services, higher ed, and fin serv
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0/month/user
Free Version
Free Trial
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Pricing
$250 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQuickCEP
Founded: 2021
Singapore
www.quickcep.com
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Company InformationQuiq
Founded: 2015
United States
quiq.com
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Categories |
Categories |
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Conversational Marketing Features
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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Integrations
Shopify
Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Oracle Service
Salesforce
Topbox
X (Twitter)
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Integrations
Shopify
Apple Business Chat
Facebook Messenger
Google Business Messages
Kik
NetSuite
Oracle Service
Salesforce
Topbox
X (Twitter)
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