Quick BIAlibaba Cloud
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wolkvoxMicrosyslabs
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Related Products
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About
Delivering analytic capabilities once reserved for professional analysts, Quick BI allows you to perform data analytics, exploration and reporting on mass data with drag-and-drop features and a rich variety of visuals. Quick BI enables users to perform data analytics, exploration, and reporting and empowers enterprise users to view and explore data and make informed, data-driven decisions. Supports multiple data sources, such as ApsaraDB for RDS, AnalyticDB, MaxCompute, MySQL, SQL Server, and local files. Provides drag-and-drop operations, powerful data modeling, and data visualization to help you build data portals quickly. You can embed the Quick BI dashboard into your own third-party systems and use it to view the reports and charts directly. You can set the access permissions for individual rows so that the same report is displayed differently for each user role.
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About
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses, companies and enterprises seeking a business intelligence solution on the cloud to perform data analytics operations
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Audience
Businesses looking for a cloud-based call center management software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlibaba Cloud
Founded: 2008
China
www.alibabacloud.com/es/product/quickbi
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Company InformationMicrosyslabs
Founded: 2013
Colombia
www.wolkvox.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Predictive Dialer Features
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Speech Recognition Features
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
Alibaba Cloud
Amazon RDS
MaxCompute
MySQL
PostgreSQL
SQL Server
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Integrations
Alibaba Cloud
Amazon RDS
MaxCompute
MySQL
PostgreSQL
SQL Server
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