Qoli.AI vs. SpyHuman Comparison Chart

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

Create a seamless customer journey across channels that is fast and frictionless. Explore our automation-first solutions with AI for every day. Each year, we release hundreds of new features, solutions, and integrations to keep our platform ahead of customer experience technology and trends. Our automation-first customer experience solutions leverage Talkdesk AI to optimize your most critical customer service processes. You don’t have to take our word for it. Read, listen, and watch how our customers make their customers happy. Elevate your customer service experience with CX Cloud – a full set of enterprise-level, integrated, CX applications for customer self-service, omnichannel engagement, workforce engagement, employee collaboration, and customer experience analytics – all on a unified cloud-native platform. Delight your agents with an intuitive UX and make your contact center agile by easily configuring every aspect of CX Cloud, from IVR routing rules to the agent workspace.

Employee monitoring application for businesses of all sizes. Tracks productivity for in-office, remote, and hybrid workers. Provides analytics and data on how to improve your team. Keeps your team accountable. World-class security. Captures websites visited, unproductive time, screenshots, fake activity, and more. Features: • Time Tracking: Automatic clock in/out for accurate work hour logging • Screenshot Capture: Random or interval-based for work verification • Activity Monitoring: Tracks web and application usage • Real-time Dashboards: View ongoing projects and tasks • Stealth Mode: Discreet monitoring option Functionality: - Provides insights into work processes and productivity - Identifies inefficiencies and optimizes workflows - Maintains employee privacy while offering employer oversight Stealth Mode allows silent monitoring, capturing natural work behaviors and maintaining productivity standards.

Keep an eye on hours wherever work happens — all with the tap of a button! It's easy with Hubstaff, a time-tracking and workforce management platform that automates almost every aspect of running or growing a business. Teams can track time to projects and to-dos using Hubstaff's desktop, web, or mobile applications. You'll be able to see how much time your team spends on different tasks, plus productivity metrics like activity rates and app usage through Hubstaff's online dashboard. Most of the available features are customizable on a per-user basis, so you can create the team management tool you need. With Hubstaff, you'll get a clear picture of your team's performance based on actual data instead of guesses and rough estimates!

Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower your team to drive more revenue with actionable insights and informed decisions. Conversation intelligence designed to be used and enjoyed by your whole business. Sell smarter, grow faster and win more deals. Jiminny empowers revenue teams to capture and analyze critical go-to-market insights across video, voice, and email. It helps reps automate administrative tasks, giving them more time to sell and improve performance. Managers gain confidence with actionable insights to develop their teams, while Executives trust the CRM as a source of truth for data-driven decisions and the launchpad for revenue growth. With fast onboarding, a seamless user experience, and ROI in under six months, Jiminny delivers the ultimate platform to power revenue intelligence across your entire business.

Curtain LogTrace File Activity Monitoring is an enterprise file activity monitoring solution. It tracks user actions: create, copy, move, delete, rename, print, open, close, save. Includes source/destination paths and disk type. Perfect for monitoring user file activities. Key features: - File log (create & delete file) - File log (copy & move file) - File log (print & rename file) - App log (save, open & close file) - Support MySQL & MS SQL - Watermark for printout - Central administration - Integration with Active Directory - Uninstall password for client - Password management - Admin delegation - Self protection for the software Licensing: Curtain LogTrace is shareware. You can download and use the software for free on a trial basis or commercial use. If you want to log more file events (e.g. print, rename, save, open and close) and some advanced features, you need to activate the software to paid version.

Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.

Curtain MonGuard Screen Watermark is an enterprise solution that displays watermarks on users' screens, showing information like PC name, and username. It captures user attention and serves as a reminder before taking screenshots to share sensitive information. Key features: - On-screen watermark - Full screen-watermark - Application screen-watermark - Supports over 500 Applications - Self-defined content of watermark - Screen-watermark by condition - Central administration - Integration with Active Directory - Uninstall password for client - Password management - Admin delegation - Self protection for the software Licensing: Curtain MonGuard is shareware. You can download and use the software for free on a trial basis or commercial use. If you want to display [username] and [IP address] in screen watermark and some advanced features, you need to activate the software to paid version.

Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape's suite of services today.

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today! CallHub is TCPA Compliant, offers 10DLC support and is SHAKEN/STIR enabled. We are the only communication platform to offer: * Spam label shield: To increase trust and contact rates * Unlimited free agent seats * Mobile app for agents: For easily distributed campaigns * Link tracking: To analyze engagement on your texts * Fast P2P texting: To eliminate the need to hit “send” a thousand times. 94% Customer Satisfaction Score 99.51% Uptime <3h Avg. first response time