About
Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management.
Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency.
Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers.
Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.
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About
Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to learn more about their customers and their needs
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Audience
Businesses searching for a solution to Implement customer social distancing in their store
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$389 per month
Free Version
Free Trial
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Pricing
$19.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQminder
Founded: 2011
United Kingdom
www.qminder.com
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Company InformationQueuePad
Philippines
www.queuepad.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist Features
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Appointment Scheduling Features
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management
Visitor Management Features
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
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Waitlist Features
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
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Integrations
Gmail
Pipedrive
Slack
SurveyMonkey
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