QX MailerDeskQX Global
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mailbox.orgmailbox
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Related Products
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About
Businesses with a large number of customers, employees, suppliers or other stakeholders often need to address a huge influx of email queries on a day-to-day basis. These emails may need to be addressed by designated individuals across departments like payroll, compliance, HR, IT, accounts and sales, amongst others. Rapidly assigning the request to the right person, tracking progress and getting an accurate view of the resolved issues is fundamental to delivering a good experience to the users. QX MailerDesk is an intuitive and easy-to-manage centralised system that automatically converts support emails to tickets, ensuring quick and effective resolution of queries from clients, suppliers, candidates and other stakeholders. In addition to improving team efficiency, the system also reduces TAT and helps to prevent SLA violations and breaches.
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About
mailbox is the digital workplace that offers highest data protection and security standards. We deliver digital sovereignty from Germany for the world. Our mailbox Suite brings together email, calendar, contacts, office, video conferencing and drive in one intuitive solution – running exclusively from German data centres.
As a European provider, we completely reject tracking and data monetisation. We put our customers' business interests first, providing genuine digital independence without compromising on functionality or efficiency.
mailbox serves businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability.
We're part of the Heinlein Group, which has been the expert in free and secure communication for over 30 years.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Companies in need of a platform to manage, store and process incoming queries from customers, clients or vendors
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Audience
Businesses, public and educational institutions, resellers and private individuals who value security, compliance, data protection and intuitive usability.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQX Global
United Kingdom
qxglobalgroup.com/product/qx-email-query-management-system/
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Company Informationmailbox
Founded: 2014
Germany
mailbox.org/en/
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Alternatives |
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Categories |
Categories |
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