Qsomee-nov8
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Related Products
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About
The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.
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About
Qsome is a new generation customer journeys management solution, which is highly oriented into extreme features flexibility and top-notch user experience, making service more pleasant and efficient for both - customer and service provider.
Using cutting-edge technologies, Qsome enables to control and adapt every aspect of queue management flow. Highly flexible platform also includes such modules as appointments management, data for staff resource planning, various communication channels and data analytics to continuously improve customer service.
All complexity is hidden behind intuitive features that can be easily enabled or extended to fit different environment needs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Queue Management system for companies
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Audience
Government | Healthcare | Retail | Transportation
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQMAGIK
Founded: 2009
India
www.qmagik.com
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Company Informatione-nov8
Founded: 2004
Switzerland
www.qsome.ch/
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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