QLess vs. eBSEG Mobile Queuing Solution Comparison Chart

WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.

Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

Paired Plus is the only true "all-inclusive" spa and salon software available in the industry. From re-imagined core features such as the appointment book, client profiles, point of sale, inventory and reporting to premium features such as our very own two-in-one mobile app, to the 'Fortune Teller,' online store, unlimited email marketing and of course our very own A.I. enhanced personal assistant, DARCI. Send out appointment reminders, surveys, e-forms and never miss a birthday or important holiday. Paired Plus also includes built in theft prevention, notifying the owner every time suspicious activity may have occurred. Our spa and salon software has over 300 built in reports guaranteed to meet your every need. What's more is every report can be emailed or downloaded in Excel format. This is the one software that you'll never outgrow. From single users to a 300-employee salon or spa, you receive every feature without paying a cent extra. Training & support are also free!

Welcome to Upper Hand on SourceForge, the nexus for premier sports facility management and sports scheduling software. Our innovative solutions empower sports facility managers with tools to streamline operations and optimize resources. Our standout sports facility management software is designed to revolutionize the management of any sports complex or organization, incorporating cutting-edge features to maximize efficiency and productivity. Our sports scheduling software, an embodiment of our commitment to superior registration, provides a user-friendly, flexible platform for coordinating staff schedules across diverse facilities and events. Handling complex schedules and sudden changes is a breeze with this dynamic tool. Our software solutions include advanced data analytics capabilities, paving the way for data-driven decision making and competitive strategies in the sports industry. Review our top-tier solutions with Upper Hand and gain the advantage today.

For artists and studio’s on top of their game! Keep digital track of your appointments and customers. For single artists staying in their own shop, or traveling the world; as well as for small to very big studio’s looking to book their artists as seemingly as possible. Bring a customer-friendly AND artist-friendly service to your tattoo studio with Tattoogenda’s tattoo shop software! Tattoogenda sends automated reminder SMS and/or emails to your customers, right before their appointments. We make sure your deposit rules get read by your clients too. The steps to create a tattoo project are designed so you or your manager can ask all the right questions to your customer. Like placement, size, color or black and grey, etc. When making new bookings, the list of dates gets automatically emailed to your customer. No more writing mistakes with manually written dates on business cards.

Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier.

Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.

ActiveBatch by Redwood makes setting up and launching automation easy with no custom scripting required. With a low-code Super REST API adapter, over 100 pre-built job steps and a user-friendly drag-and-drop workflow designer, you can integrate across any system, application and data source, on-prem, in the cloud or in hybrid environments. Maintain complete control and visibility and meet SLAs with monitoring of all automation from a single pane of glass and get custom alerts via emails or SMS. Managed Smart Queues dynamically scale resources for high-volume workloads, reducing process times while the self-service portal enables business users to run and monitor workflows independently. ActiveBatch meets security and compliance standards, with ISO 27001 and SOC 2, Type II certifications, encrypted connections and regular third-party tests, always keeping security at the forefront. Along with ongoing product advancements, get the added benefit of 24x7 support and on-site training.