Topbox

Topbox

Topbox, Inc.
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About

Stop losing money to credit card failures. Retain® combines world-class subscription expertise with algorithms that leverage millions of data points to win-back your customers. You probably didn't know you have this churn problem. The truth is that credit card failures are your largest single bucket of churn, but you're barely recovering any of these customers, because you're ignoring the size of the payment failure problem. ProfitWell Retain® combines world-class subscription expertise with algorithms that leverage millions of data points to win-back your customers automatically using the industry's highest recovery rate. ProfitWell Retain's the only product on the market that's managed for you, allowing us to leverage data and expertise to constantly improve recovery rates. You only pay for performance.” Over 20% of subscription companies utilize ProfitWell, which means we've studied billions of data points on why payments fail and how to recover them.

About

Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback. With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements. Unlock the insights within your customer interactions, with Topbox.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Subscription businesses that want to prevent churn and prevent losing money to payment failures

Audience

Enterprise, Fortune 500, and Mid-market CMOs, COOs and Chief Customer Officers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Paddle
Founded: 2012
United States
www.profitwell.com/churn-reduction-software

Company Information

Topbox, Inc.
United States
topbox.io

Alternatives

Alternatives

Butter

Butter

Butter Payments
BetterRetain AI

BetterRetain AI

BetterRetain

Categories

Categories

Recurring Billing Features

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management Features

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Apptentive
Bazaarvoice
Braintree
Chargebee
Facebook
Heymarket
LivePerson
Maxio
Medallia
NICE CXone Mpower
Oreka TR
Recharge
Recurly
Stella Connect
Stripe
X (Twitter)
Zapier
Zuora

Integrations

Apptentive
Bazaarvoice
Braintree
Chargebee
Facebook
Heymarket
LivePerson
Maxio
Medallia
NICE CXone Mpower
Oreka TR
Recharge
Recurly
Stella Connect
Stripe
X (Twitter)
Zapier
Zuora
Claim ProfitWell Retain and update features and information
Claim ProfitWell Retain and update features and information
Claim Topbox and update features and information
Claim Topbox and update features and information