Product Fruits vs. SentiSum Comparison


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About Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior	About SentiSum uses machine learning to tag and categorize all your customer contact channels with unparalleled accuracy and granularity. Make your customer's voice truly actionable and accessible with our customizable insights dashboard. SentiSum is built using machine-learning-based NLP. It's designed to understand and tag customer contacts in a way that's accurate. You can trust SentiSum tags to underpin strategic change across your business. Extract granular, actionable insight from customer conversations. Route and prioritize tickets based on their topic and sentiment. Understand the topic and sentiment of 100% of CSAT & NPS surveys. Automatically turn angry reviews or social comments into tickets. SentiSum makes your ticket tags accurate and granular and then turns those tags into easy-to-access insight. You'll be able to back up new projects using quantitative data and be confident they'll have a big impact on customers. Automate tagging and simplify contact reporting.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Product owners trying to increase adoption, conversion & retention of their apps	Audience Businesses interested in a tool to tag and categorize all their customer contact channels
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $79 per month Free Version Free Trial	Pricing $1,051.76 per month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.3 / 5 features 4.6 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Product Fruits Founded: 2020 Czech Republic productfruits.com/	Company Information SentiSum United Kingdom www.sentisum.com
Alternatives ClickLearn	Alternatives Wizr.ai Wizr AI
Usetiful	ClientZen
Storylane	Clootrack
Userlane	CX Index
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Categories Customer Communications Management Customer Engagement Customer Experience Customer Feedback Customer Onboarding Customer Self-Service Customer Success Customer Training Digital Adoption Platforms Digital Employee Experience (DEX) Management Interactive Product Tour Knowledge Management Low-Code Development No-Code Development Onboarding Personalization	Categories Customer Feedback
Customer Feedback Features Alerts / Notifications Behavior Analytics Bug Reports Community Feedback Tools Live Chat Negative Feedback Management Net Promoter Score (NPS) Screenshot / Screen Capture Surveys User Testing Tools Video Feedback Visual Feedback Tools Voice of the Customer (VoC) Website Feedback Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Success Features Account Alerts Account Management Communication Management Customer Engagement Customer Lifecycle Management Health Score Onboarding Revenue Management Usage Tracking / Analytics Win / Loss Analysis Digital Adoption Platforms Features Audience Segmentation Content Creation Contextual Guidance Data Validation In-App Training Launch Management Multi-Language Self Service Tools Surveys & Feedback User Onboarding Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Low-Code Development Features AI-Assisted Development Business Process Automation Collaborative Development Data Aggregation and Publishing Deployment Management Drag & Drop Integrations Management Iteration Management Performance Monitoring Requirements Management Templates Visual Modeling Web / Mobile App Development Workflow Management No-Code Development Features AI-Assisted Development Business Process Automation Collaborative Development Data Aggregation and Publishing Deployment Management Drag & Drop Integrations Management Iteration Management Performance Monitoring Requirements Management Templates Visual Modeling Web / Mobile App Development Workflow Management Onboarding Features Course Management Document Management E-Verify / I-9 Forms Electronic Forms Electronic Signature Employee Handbook Employee Portal File Management Job Description Management Orientation Management Self Service Portal Task Management Tax Forms Training Management Personalization Features A/B Testing Abandoned Cart Saver Account Based Marketing Behavioral Targeting Campaign Segmentation Content Analytics Contextual Targeting Customer Profiles Experience Management Recommendation Engine Website Personalization
Integrations Freshdesk Intercom ActiveCampaign Customer.io Dixa Google Analytics Google Play Gorgias Heap HubSpot CRM HubSpot Customer Platform Instagram Mixpanel Slack Smartlook SurveyMonkey Apply Tripadvisor Typeform Zendesk Zendesk Chat Show More Integrations View All 14 Integrations	Integrations Freshdesk Intercom ActiveCampaign Customer.io Dixa Google Analytics Google Play Gorgias Heap HubSpot CRM HubSpot Customer Platform Instagram Mixpanel Slack Smartlook SurveyMonkey Apply Tripadvisor Typeform Zendesk Zendesk Chat Show More Integrations View All 10 Integrations
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