UnwrapUnwrap.ai
|
||||||
Related Products
|
||||||
About
ProdCamp is an all-in-one user feedback management platform that helps businesses to collect feedback from a number of channels, analyze it and prioritize it and close the feedback cycle.
1. Collect feedback from multiple channels (Intercom, email forward, public roadmap, embeddable feedback widget, Google Chrome extension)
2. Analyze feedback or customer suggestions and attach to the right features.
3. Prioritize what to build next based on the number of votes and $ data from Salesforce, using Prioritization Score or Prioritization Matrix
4. Once prioritized, push your next improvements to Jira or GitLab to pass the ball to developers.
5. Notify customers once an update was shipped via email an/or using our Changelog module (standalone or embeddable).
|
About
Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
SMB and SME companies building SaaS products
|
Audience
Product managers and customer experience teams seeking a solution to analyze unstructured customer feedback to inform product development and enhance user satisfaction
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$29/month
Free Version
Free Trial
|
Pricing
$12,000 per year
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationProdCamp
Founded: 2020
Estonia
www.prodcamp.com
|
Company InformationUnwrap.ai
Founded: 2022
United States
www.unwrap.ai/
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
|
||||||
Integrations
Intercom
Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
GitLab
Google Calendar
Jira
Okta
|
Integrations
Intercom
Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
GitLab
Google Calendar
Jira
Okta
|
|||||
|
|
|