ScreenSteps

ScreenSteps

Blue Mango Learning Systems
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About

Perfect Wiki is baked into Microsoft Teams, you don't need to think about integrations, accounts and other complex things for non-IT users. You can import your data from Microsoft Office documents, text files and built-in wiki or you can start from scratch and use our sophisticated editor to bring your ideas to life with images, screenshots, videos and more. Order and group wiki pages to make a perfect hierarchy for you and your colleagues. Mention other pages to quickly navigate through the hierarchy. By default PerfectWiki allows everyone to modify content, but you can set up a list of editors, while other users will have read-only access. Suggest edits or add your comments to make your knowledge base fresh and perfect! View page revision history and restore to earlier versions. Print wiki pages, export to PDF or just share a public link to the html version. Perfect Wiki works on mobile and can be opened w/o Microsoft Teams client on desktop.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

knowledge base platform for companies wanting to easily find and retrieve information

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month
Free Version
Free Trial

Pricing

$57.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Perfect Wiki
Russia
perfectwikiforteams.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Alternatives

Yandex Wiki

Yandex Wiki

Yandex
Panviva

Panviva

Upland Software
Helpie

Helpie

Helpie WP

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Desktop.com
Indent
Microsoft Teams
Rippling
Teamstack
Zendesk

Integrations

Desktop.com
Indent
Microsoft Teams
Rippling
Teamstack
Zendesk
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