SpeechVoxManam Infotech
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Related Products
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About
We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with every day. Parlance empowers organizations to harness the power of voice and enable your customers to speak naturally and connect directly when they call you on the phone. No long hold times, no confusing menus, no numbers to press on a dial pad. Parlance voice-enabled call routing solution enables fast, simple, and intuitive caller experiences to get callers to the right place in any organization without the effort and frustration of IVR menus, Automated Attendants, and long hold queues. High levels of user engagement deliver immediate impact and attractive ROI. Deliver the experiences your customers want, and the efficiencies your contact centers need. Please callers, increase agent availability, reduce costs, and more.
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About
Touch Tone (DTMF) based IVRs are now an aging technology and are being fast replaced by IVR’s with speech recognition capability. Manam Infotech presents SpeechVox, the next generation of speech recognition IVR with behavior recognition and artificial intelligence that improves the performance of the IVR automatically overtime. SpeechVox can work in your existing infrastructure supporting a wide array of telecom protocols such as E1, T1, SIP, Analog, and SS7. People are tired of speaking to automated machines and often get frustrated when dealing with a traditional IVR, Behavioral IVRs are not just machines but machines with artificial intelligence which behave according to the callers speech, pitch, past preferences, historical data etc. All this giving the caller a feel that they are speaking to a human.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need an IVR solution
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Audience
Businesses in need of a complete IVR platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationParlance
Founded: 1996
United States
www.parlancecorp.com
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Company InformationManam Infotech
Founded: 2007
India
www.manamtech.com/ivr-banking.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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Integrations
No info available.
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Integrations
No info available.
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