Orbox

Orbox

ORBCOM
UCx

UCx

TPx Communications
+
+

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About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.

About

UCx for Desktop is a Unified Communications application providing a full suite of features, including: Instant Messaging and Presence, Voice and Video Calling (VoIP and desk phone). Screen Sharing. Collaboration Rooms. Call Settings. UCx is built on the high-quality VoIP service that TPx is known for – but it’s far more than a business phone system. With the UCx desktop and mobile apps, you can call, chat, video conference, and start interactive online meetings from anywhere. Welcome to today’s office – which might not be in the office after all. UCx will re-energize your work day with collaboration and connection wherever you are. Place and receive calls on your computer, desk phone, mobile phone, or tablet using your business phone number. Seamlessly move calls between devices. Instantly launch a video conference with up to 15 people, using the camera you already have on your device.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a powerful Call Center solution to improve customer service

Audience

For businesses and users looking for a (UCaaS) or unified communications program to connect and communicate from their Android devices

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/

Company Information

TPx Communications
United States
www.tpx.com

Alternatives

Alternatives

AbacusCloud

AbacusCloud

AbacusGroup
Orbox

Orbox

ORBCOM
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Categories

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce

Integrations

Microsoft Entra ID
MySQL
PostgreSQL
SQL Server
SQLite
Salesforce
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