myConcerto

myConcerto

Accenture
+
+

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About

Oracle Intelligent Advisor helps service agents deliver the right advice to every customer. This decision automation solution empowers business users to configure rules, ensuring that responses are consistent and transparent to deliver efficient, personalized, and intelligent customer service. Let customers efficiently help themselves resolve both simple and complex issues. Provide personalized advice tailored to each person using intelligent online interviews. Give business users the power to configure advice, either through a web browser or a desktop development tool. Equip business users to establish and manage rules—without the need to engage a programmer. Easily create and deploy decision-making services in a web browser, eliminating the need to install and manage a desktop development tool. Centralize the custom application logic and easily share decision-making rules with stakeholders.

About

myConcerto is an insight-driven, digitally integrated platform that orchestrates the power of new SAP solutions and technologies, and Accenture’s industry and functional expertise to create exponential business outcomes. The platform captures the most advanced and disruptive Accenture thinking around industry, innovation, and technology to help companies reinvent themselves as intelligent enterprises. The journey starts with design thinking to identify specific business challenges and differentiators, and intelligent diagnostics that assess current systems, processes, data, and architecture against leading industry practices. This leads to a personalized, data-driven business case and roadmap to unlock value faster. myConcerto automatically sets up the transformation program environment and provisions our preconfigured solutions for agile, continuous delivery powered by Accenture myWizard.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software that helps service agents deliver the right advice to every customer

Audience

Enterprises needing a tool to accelerate their digital transformation by leveraging integrated SAP and Oracle solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/intelligent-advisor/

Company Information

Accenture
Founded: 1989
Ireland
www.accenture.com/us-en/services/technology/myconcerto

Alternatives

VisiRule

VisiRule

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Alternatives

Howwe

Howwe

Howwe Technologies

Categories

Categories

Integrations

Adobe Acrobat
Microsoft 365
Oracle Cloud CX
Oracle Cloud Infrastructure
Oracle Knowledge Management
Oracle Service
SAP Cloud Platform
Salesforce
Workday HCM

Integrations

Adobe Acrobat
Microsoft 365
Oracle Cloud CX
Oracle Cloud Infrastructure
Oracle Knowledge Management
Oracle Service
SAP Cloud Platform
Salesforce
Workday HCM
Claim Oracle Intelligent Advisor and update features and information
Claim Oracle Intelligent Advisor and update features and information
Claim myConcerto and update features and information
Claim myConcerto and update features and information