Oracle AI Agent StudioOracle
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Webex AI AgentWebex
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Related Products
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About
Oracle AI Agent Studio is a comprehensive platform within the Oracle Fusion Cloud Applications Suite that enables customers and partners to create, extend, deploy, and manage AI agents and agent teams across the enterprise. Available at no additional cost, the studio provides easy-to-use tools, including advanced testing, robust validation, and built-in security, facilitating the customization of AI agents to address complex business needs and enhance productivity. Key features include agent template libraries with pre-built templates and natural language prompts for various business scenarios, agent team orchestration for coordinating multiple agents and human collaborators on complex tasks, and agent extensibility allowing modification of over 50 pre-packaged Oracle Fusion Applications AI agents by adding documents, tools, prompts, or APIs to meet specific industry and business requirements.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT administrators requiring a solution to enhance enterprise productivity by creating and managing customized AI agents that automate complex tasks
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/applications/fusion-ai/ai-agents/
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Cohere
Facebook Messenger
Llama
Oracle Fusion Cloud EPM
Oracle Fusion Cloud ERP
Super Intern
Webex Contact Center
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Cohere
Facebook Messenger
Llama
Oracle Fusion Cloud EPM
Oracle Fusion Cloud ERP
Super Intern
Webex Contact Center
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