Related Products
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About
A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce.
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About
ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job.
Initiate Returns:
• Set up a self-service returns portal integrated with your current systems.
• Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations.
Process Returns:
• Set up standardized warehouse workflows to maximize recovery.
• ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product
Repair Returns:
• Set up guided workflows to identify and fix repairable products.
• ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retailers and brands that need a returns management solution
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Audience
Enterprises and companies in need of a platform to manage the entire life-cycle of their returns
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOptoro
Founded: 2004
United States
www.optoro.com
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Company InformationReverseLogix
Founded: 2014
United States
www.reverselogix.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Returns Management Features
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
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Integrations
Blue Yonder Warehouse Management System
Canopy
FedEx Ship Manager
Magento
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
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Integrations
Blue Yonder Warehouse Management System
Canopy
FedEx Ship Manager
Magento
Manhattan SCALE
NetSuite
Oracle Cloud Infrastructure
Pandium
SAP Commerce Cloud
Salesforce
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