Optima Pro

Optima Pro

Achieva.ai
ServiceDemand

ServiceDemand

Service Demand
+
+

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About

Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization. Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents. The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs. Best For SMEs, Agencies, Enterprises

About

Efficiency never felt so good. Customize your own dashboards to manage and measure success. ServiceDemand brings your team, customers, and projects together. We are a cloud hosted, web-enabled platform that empowers you to create and manage all of your projects in one place. From communication to commerce and dispatch to metrics, ServiceDemand users utilize features that optimize efficiency and maximize profits. Streamline service delivery with proven analytics. Streamline logistics, eliminate outliers, create consistency. Meet or exceed client SLAs. Automate parts and services, and integrate native reporting, so that you are never without the parts you need to get the job done. Routine maintenance and repairs help your assets last longer and help to eliminate the number one killer to productivity: downtime. Scan a barcode using a mobile device to record service history. Multi-tiered job planning encourages next-level automation of processes and purchases.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service companies

Audience

Businesses looking for an end-to-end cloud based management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free to Start
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.9 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Achieva.ai
Founded: 1996
United States
achieva.ai/

Company Information

Service Demand
Founded: 2018
United States
servicedemand.com

Alternatives

Alternatives

Timing

Timing

Timing Software
Optima Pro

Optima Pro

Achieva.ai

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Salesforce

Integrations

Salesforce
Claim Optima Pro and update features and information
Claim Optima Pro and update features and information
Claim ServiceDemand and update features and information
Claim ServiceDemand and update features and information