Optima ProAchieva.ai
|
ServiceDemandService Demand
|
|||||
Related Products
|
||||||
About
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
|
About
Efficiency never felt so good. Customize your own dashboards to manage and measure success. ServiceDemand brings your team, customers, and projects together. We are a cloud hosted, web-enabled platform that empowers you to create and manage all of your projects in one place. From communication to commerce and dispatch to metrics, ServiceDemand users utilize features that optimize efficiency and maximize profits. Streamline service delivery with proven analytics. Streamline logistics, eliminate outliers, create consistency. Meet or exceed client SLAs. Automate parts and services, and integrate native reporting, so that you are never without the parts you need to get the job done. Routine maintenance and repairs help your assets last longer and help to eliminate the number one killer to productivity: downtime. Scan a barcode using a mobile device to record service history. Multi-tiered job planning encourages next-level automation of processes and purchases.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Field service companies
|
Audience
Businesses looking for an end-to-end cloud based management software
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
Free to Start
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationAchieva.ai
Founded: 1996
United States
achieva.ai/
|
Company InformationService Demand
Founded: 2018
United States
servicedemand.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
|
Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
|
|||||
Integrations
Salesforce
|
||||||
|
|
|