OpenTouch Session Border Controller

OpenTouch Session Border Controller

Alcatel-Lucent Enterprise
VoIP Recording software

VoIP Recording software

Applied Business Technologies
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About

The OpenTouch Session Border Controller (SBC) by Alcatel-Lucent Enterprise is a highly secure software solution designed to protect SIP trunks and enterprise communications. It serves as the demarcation point between the enterprise and SIP trunking providers, safeguarding against malicious VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC offers secure and scalable SIP/media connectivity, including audio transcoding and network address translation (NAT) traversal for audio and video communications. It ensures cost-effective, secure conversations over the internet and with SIP service providers. The SBC features web-based management with built-in configuration templates, allowing settings and protocol adaptations for certified SIP trunking providers to be configured in a few clicks. It provides cost-effective interoperability by offering protocol adaptations for many SIP trunking providers.

About

Our Voice-Over IP Recording platform allows your business to take advantage of quality and compliance recording in one intuitive interface. Our unique VoIP Recording software can capture interactions from virtually any telephony device or phone system. The product supports and enhances 99% of the telephone systems on the market today. ABT's easy-to-install solution can be deployed without any proprietary hardware investment. It delivers additional benefits and the optimum performance to your organization. Our Call Center Quality applications provide your contact center supervisors the ability to perform fully-integrated audits on agents. Agents are audited and scored based on criteria that are specifically defined by your business. This results in improved customer satisfaction and agent morale. Applied Business Technologies Call Center Quality Software can be integrated with our Speech Analytics platform for a very robust solution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-sized and large organizations in need of a solution to protect their SIP-based communications and ensure business continuity

Audience

Companies searching for a call recording solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alcatel-Lucent Enterprise
Founded: 2014
France
www.al-enterprise.com/en/products/communications-management-security/opentouch-session-border-controller

Company Information

Applied Business Technologies
United States
www.appliedcorp.com/recording-solutions.php

Alternatives

Ekinops SBC

Ekinops SBC

Ekinops

Alternatives

OmniPCX RECORD Suite

OmniPCX RECORD Suite

Alcatel-Lucent
Ingate SIParator

Ingate SIParator

Ingate Systems
CallConfine

CallConfine

Nexsus Techno Solutions

Categories

Categories

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Integrations

No info available.

Integrations

No info available.
Claim OpenTouch Session Border Controller and update features and information
Claim OpenTouch Session Border Controller and update features and information
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