OpenTouch Session Border ControllerAlcatel-Lucent Enterprise
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VoIP Recording softwareApplied Business Technologies
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Related Products
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About
The OpenTouch Session Border Controller (SBC) by Alcatel-Lucent Enterprise is a highly secure software solution designed to protect SIP trunks and enterprise communications. It serves as the demarcation point between the enterprise and SIP trunking providers, safeguarding against malicious VoIP attacks, SIP denial of service, fraud, and eavesdropping. The OpenTouch SBC offers secure and scalable SIP/media connectivity, including audio transcoding and network address translation (NAT) traversal for audio and video communications. It ensures cost-effective, secure conversations over the internet and with SIP service providers. The SBC features web-based management with built-in configuration templates, allowing settings and protocol adaptations for certified SIP trunking providers to be configured in a few clicks. It provides cost-effective interoperability by offering protocol adaptations for many SIP trunking providers.
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About
Our Voice-Over IP Recording platform allows your business to take advantage of quality and compliance recording in one intuitive interface. Our unique VoIP Recording software can capture interactions from virtually any telephony device or phone system. The product supports and enhances 99% of the telephone systems on the market today. ABT's easy-to-install solution can be deployed without any proprietary hardware investment. It delivers additional benefits and the optimum performance to your organization. Our Call Center Quality applications provide your contact center supervisors the ability to perform fully-integrated audits on agents. Agents are audited and scored based on criteria that are specifically defined by your business. This results in improved customer satisfaction and agent morale. Applied Business Technologies Call Center Quality Software can be integrated with our Speech Analytics platform for a very robust solution.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid-sized and large organizations in need of a solution to protect their SIP-based communications and ensure business continuity
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Audience
Companies searching for a call recording solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlcatel-Lucent Enterprise
Founded: 2014
France
www.al-enterprise.com/en/products/communications-management-security/opentouch-session-border-controller
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Company InformationApplied Business Technologies
United States
www.appliedcorp.com/recording-solutions.php
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Categories |
Categories |
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Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
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Integrations
No info available.
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Integrations
No info available.
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