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About

Rapidly integrate xPression’s rules-based assembly, interactive editing and document output capabilities. xPression provides an open architecture that enables seamless integration with systems of record and departmental applications including customer service, customer relationship management, enterprise content management, human capital management, finance, legal, and more. The application integration capabilities of xPression enable organizations to embed document personalization and generation services in any Java, Microsoft, or Web-based application, and easily call xPression from business workflows to generate documents in real time or queue them up for batch processing. xFramework, the published API for xPression, includes a comprehensive set of SOAP and RESTful Web Services, Java API, and JMS facade to rapidly integrate xPression’s rules-based assembly, interactive editing, and robust document output capabilities with new or existing enterprise systems.

About

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for customer communication management software to optimize customer experience, efficiency and reduce costs

Audience

Companies that need a powerful business messaging platform to connect with customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-xpression/xpression-enterprise-edition

Company Information

respond.io
Founded: 2017
Malaysia
respond.io

Alternatives

Elixir Cloud

Elixir Cloud

Elixir Technologies

Alternatives

Streamline

Streamline

Ross Video
Chative

Chative

WISEBIT PTE. LTD.
DocOrigin

DocOrigin

Eclipse Corporation
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

360dialog
Adobe Acrobat
Adobe Dreamweaver
Adobe InDesign
Axis LMS
Facebook
Integry
Microsoft Word
OpenText Documentum
Salesforce
Viber
Vonage Communications APIs (Nexmo)
WeChat
WhatsApp
Wix
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations

360dialog
Adobe Acrobat
Adobe Dreamweaver
Adobe InDesign
Axis LMS
Facebook
Integry
Microsoft Word
OpenText Documentum
Salesforce
Viber
Vonage Communications APIs (Nexmo)
WeChat
WhatsApp
Wix
WordPress
Wufoo
X (Twitter)
Zapier
Zendesk
Claim OpenText xPression and update features and information
Claim OpenText xPression and update features and information
Claim respond.io and update features and information
Claim respond.io and update features and information