OpenCMSAlkacon Software
|
ScreenStepsBlue Mango Learning Systems
|
|||||
Related Products
|
||||||
About
Our support options provide a convenient way to access the knowledge and experience of the team from Alkacon that is responsible for the OpenCms core development. Incident based support is available for customers with only a limited number of questions about OpenCms. Incident based support is available in pre-purchased packages of 10 incidents. For both premium and incident support offerings, our standard OpenCms support terms and conditions apply. Should your support requirements be different, we can also offer you an individual OpenCms consulting agreement. During the phone call, you can ask several OpenCms related questions, which our answering consultant will try to answer to the best of his abilities.
|
About
Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
CMS backup solution for IT teams
|
Audience
Companies of all sizes seeking a solution to manage employees and training processes
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$57.00/month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationAlkacon Software
Germany
www.alkacon.com
|
Company InformationBlue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Java CMS Features
Approval Process Control
Document Management
Indexing
Permission Management
Rich Text Editor
Rule Based Publishing
Search
SEO Management
Template Creation
Version Control
|
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
|||||
|
|
|