OneVu

OneVu

IEG4
Brightly SmartGov

Brightly SmartGov

Brightly (formerly Dude Solutions)
+
+

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About

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.

About

Brightly SmartGov™️ simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub. Our browser-based solution helps your organization manage planning, permitting, licensing, inspections and code enforcement in one centralized system. Using automated, mobile-enabled technology, simplify access and processes for citizens and commerce. SmartGov, our mobile-friendly, cloud-based software, helps you drive revenue growth and easily manage permitting, licensing, code enforcement and more. Capitalize on new development opportunities, support growth and provide an optimized experience for citizens, contractors and businesses. Ensure proper permitting procedures, code enforcement and compliance, and maximize citizen engagement, with a web-based portal that promotes self-service and transparency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Governments wanting a powerful Citizen Engagement platform

Audience

Local and State Jurisdiction's staff and customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu

Company Information

Brightly (formerly Dude Solutions)
Founded: 1999
United States
www.brightlysoftware.com/products/smart-gov

Alternatives

Objective Build

Objective Build

Objective Corporation

Alternatives

CityView Suite

CityView Suite

CityView
citizenserve

citizenserve

Online Solutions, LLC

Categories

Categories

Code Enforcement Features

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Inspection Features

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Integrations

No info available.

Integrations

No info available.
Claim OneVu and update features and information
Claim OneVu and update features and information
Claim Brightly SmartGov and update features and information
Claim Brightly SmartGov and update features and information