OneDealer Platform

OneDealer Platform

OneDealer International
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About

The OneDealer Automotive Solution is an Integrated Cloud Platform for auto retailers which brings innovation and simplicity throughout today’s digital transformation imperative and helps them become a best-run business. With the modern car buyer taking a complex journey towards their final purchase, car dealerships need to be ready to maximize their impact during every digital and physical step of the process. Welcome to dealership campaign management – contained under one roof. Building an engaged audience and sending them personalized marketing messages that capture their imagination at just the right time is a challenge for vehicle dealerships in the digital age. The inner workings of today’s automotive business are extremely complex and without the correct analysis tools, it is near impossible to reveal inefficiencies or areas in which losses are made. Welcome, Business Analytics: The first reporting and management suite developed exclusively for auto dealerships.

About

Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience. Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Auto dealers and service departments looking for a communications platform to improve customer satisfaction and increase profitability

Audience

Automotive dealerships with a service and/or sales BDC.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OneDealer International
Founded: 2015
Germany
www.onedealer.com

Company Information

Volie
Founded: 2017
United States
www.volie.com

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Categories

Categories

Auto Dealer Features

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM Features

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime
incadea.dms

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime
incadea.dms
Claim OneDealer Platform and update features and information
Claim OneDealer Platform and update features and information
Claim Volie and update features and information
Claim Volie and update features and information