QualitygramORCA LEAN
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Related Products
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About
Software designed for cross-functional work. Automate your customer insights reporting & case handoffs to internal teams. Bring company-wide focus to key recurring user issues. Set up custom dashboards for specific issue types. Pull all the cases & data context for any issue customers encounter. Work from the same screen to get to the bottom of issues, together. Measure customer sentiment for any specific topic. Go beyond NPS & CSAT and quantify issue value by the $. Themes help you solve recurring customer issues faster. Quickly batch cases together that are representative of any problem you need buy-in to get fixed. OmniPanel pulls in info provided by your helpdesk and connected data sources to expedite your workflow. Never build the same report twice. Set up custom CX dashboards for the issues unique to your business, and let them run automatically. No more tedious tracking of warranty claims, manufacturing mishaps, missing items, or any other customer bottleneck.
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About
Qualitygram is a real-time issue capture and problem-solving tool designed for modern manufacturing teams. Using mobile or web, operators can instantly raise quality issues from the shop floor—with photos, videos, part numbers, and comments—and tag cross-functional teams to resolve them faster. It replaces scattered communication (emails, WhatsApp, Excel) with a structured, visual workflow for better traceability and accountability.
From new product launches to daily production, Qualitygram helps reduce time-to-resolution, track defect trends, and build a digital knowledge base for recurring problems.
🔑 Key Features & Benefits:
Mobile/web issue capture with rich media
Real-time dashboards for live tracking
Built-in 5-Why & CAPA workflows
Cross-functional collaboration with alerts
COPQ tracking and root cause analysis
Optional AI insights for trend detection
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Enterprises and teams requiring an analytics solution to automate their customer insights reporting and case handoffs
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Audience
Qualitygram is ideal for manufacturing teams seeking a mobile-friendly, real-time platform to capture quality issues, streamline cross-functional problem-solving, and improve product quality with actionable insights
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$39 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOmniPanel
Founded: 2020
United States
www.omnipanel.io/product
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Company InformationORCA LEAN
Founded: 2021
United States
www.orcalean.com/qualitygram
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Attentive
Freshdesk
Front
Gladly
Gorgias
Happy Returns
Intercom
Klaviyo
Kustomer
Loop Returns
|
Integrations
Attentive
Freshdesk
Front
Gladly
Gorgias
Happy Returns
Intercom
Klaviyo
Kustomer
Loop Returns
|
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