+
+

Related Products

  • Sumsub
    202 Ratings
    Visit Website
  • CallTrackingMetrics
    928 Ratings
    Visit Website
  • FusionAuth
    174 Ratings
    Visit Website
  • Squaretalk
    258 Ratings
    Visit Website
  • CallTools
    494 Ratings
    Visit Website
  • 1Password
    16,511 Ratings
    Visit Website
  • QEval
    30 Ratings
    Visit Website
  • AgeChecker.Net
    3 Ratings
    Visit Website
  • ToogleBox
    75 Ratings
    Visit Website
  • ManageEngine ADSelfService Plus
    119 Ratings
    Visit Website

About

Managing a contact center can be very challenging, and expensive, and it’s not always easy to maintain the highest customer satisfaction, not to mention having your customers answer challenging questions to verify themselves. What if you could provide a solution that will increase security, reduce operational costs and improve customers experience, thanks to Omni Authentication a voice biometrics solution you can. One of the key challenges within a contact center is improving the Customer Experience. Customers are frustrated having to recall their PIN numbers; passwords or account numbers while agents are spending time asking security questions. Omni Authentication overcomes these issues by using the customers voiceprint to verify their identity, simply and securely. This results in improved contact center efficiency and customer experience. No longer do callers need to remember their account numbers, PINs, or passwords!

About

Increase security and user experience in daily interactions with the unique potential of voice. An innovative language agnostic, cost-effective and reliable alternative to seamlessly verify and identify users in real-time. Voice biometrics allows to automatically recognize any person through the characteristics of their voice and it can smartly substitute traditional authentication methods (cards, passwords, signature, fingerprint, etc) in security access control, user verification for digital transactions or for fraud prevention and detection. With an easy and cost-effective solution, authentication through voice biometrics brings an innovative and safe experience to users, with a risk-free and remote access. Biometric Authentication and Identification through voice has never been so secure and fast with different operational uttering models for each type of client and advanced anti-spoofing methodologies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and contact centers looking for a voice biometrics solution to increase security, reduce operational costs and improve customers experience

Audience

Enterprises in need of a voice biometrics platform to verify and identify users in real-time and increase security

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Genesys
Founded: 1990
United States
appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764

Company Information

Verbio
Founded: 1999
Spain
www.verbio.com/products/voice-biometrics/

Alternatives

Alternatives

TrulySecure

TrulySecure

Sensory

Categories

Categories

Integrations

Accenture Cloud Trade Promotion Management
Amelia
Deloitte Compliance Suite
Enghouse Interactive Contact Center
Genesys Cloud CX
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
uContact

Integrations

Accenture Cloud Trade Promotion Management
Amelia
Deloitte Compliance Suite
Enghouse Interactive Contact Center
Genesys Cloud CX
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
uContact
Claim Omni Authentication and update features and information
Claim Omni Authentication and update features and information
Claim Verbio and update features and information
Claim Verbio and update features and information