Service Center

Service Center

Office Ally
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About

Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

About

OneTouch is a tool that allows a user to conveniently transmit claims or statements to Apex, login to the Apex website, or search for claims that have been sent in the past all from of your computer desktop. In order for OneTouch to work, the user must be a registered client with Apex EDI and have a username and password setup. Once a user has a username and password OneTouch can be configured so the user can utilize the tools described. With OneTouch Search you can search your claim and statement files that have been sent to Apex from the convenience of your desktop. The OneTouch search feature allows you to search your statement and claim files for patient names, subscriber IDs, or several other options. After you click the search button you will be logged into your Apex webpage and shown the results of your search. To perform a search first choose what you want to search for by clicking on the magnifying glass dropdown menu.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers interested in an effective revenue cycle management system

Audience

Organizations and companies looking for a solution to transmit and manage their claims or statements

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Office Ally
Founded: 2000
United States
cms.officeally.com/lp/service-center

Company Information

Apex EDI
Founded: 1995
United States
onetouch.apexedi.com/UserGuide/OneTouchUserGuide.htm

Alternatives

Alternatives

OneTouch Composer

OneTouch Composer

Maestro Music Soft
Azalea EHR

Azalea EHR

Azalea Health
Dell APEX

Dell APEX

Dell Technologies

Categories

Categories

Claims Processing Features

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Medical Billing Features

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Integrations

1st Providers Choice Speech Therapy EMR
Accord eHR
AllegianceMD
Apollo PT Practice Management Software
CAM
CLIN1 EHR
Chameleon EMR
ChiroFusion
Clarity Practice Management
Credible
CureMD Practice Management Software
Definitive Healthcare
Delphi
EZBIS
Ensora Mental Health
HENO
MedInformatix
NPAWorks
OpenEMR
Prompt

Integrations

1st Providers Choice Speech Therapy EMR
Accord eHR
AllegianceMD
Apollo PT Practice Management Software
CAM
CLIN1 EHR
Chameleon EMR
ChiroFusion
Clarity Practice Management
Credible
CureMD Practice Management Software
Definitive Healthcare
Delphi
EZBIS
Ensora Mental Health
HENO
MedInformatix
NPAWorks
OpenEMR
Prompt
Claim OneTouch Claims Processing Software and update features and information
Claim OneTouch Claims Processing Software and update features and information