Nextiva vs. Quo Comparison


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Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity. 4,055 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations. 9,141 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. 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About Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.	About Delightful and powerful business phone for professionals, teams, and companies. Quo (formerly OpenPhone) is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android. Quo seamlessly adds a work phone number to your current devices. Want to be able to talk & text on all your devices? Yep, we've got it. But it doesn't end there. We've reimagined what a phone can do for professionals. Call and message anyone, anywhere in the world. Make cross-border communication easier. Create groups to communicate with multiple people at the same time and keep everyone on the same page. Turn phone numbers into dedicated inboxes and you can have as many as you want in one account. Record a call or set up auto-recording to record every call for you.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Nextiva is ideal for enterprises and growing businesses seeking a unified, AI-powered platform to optimize customer journeys, boost workforce productivity, and deliver exceptional experiences across every channel	Audience Teams or individuals who need a business phone solution to communicate better and be more productive
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19.95 per month Free Version Free Trial	Pricing $10 per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Nextiva Founded: 2008 United States www.nextiva.com	Company Information Quo Founded: 2018 United States www.openphone.com
Alternatives 3CX	Alternatives Dialpad Connect Dialpad
Dialpad Connect Dialpad	CloudTalk
RingCentral RingEX RingCentral	Aircall
MightyCall	Grasshopper GoTo
VirtualPBX View All	Phone.com View All
Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Call Forwarding Cloud Communication Platform Cloud PBX Contact Center as a Service (CCaaS) Contact Center Quality Assurance Help Desk Live Chat SIP Trunk Telephony Toll Free 800 Number Unified Communications Vanity Phone Number Virtual Phone Number	Categories Business Phone Systems Business VoIP Cloud PBX Second Phone Number Vanity Phone Number Virtual Phone Number
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Show More Features Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing
Integrations AbacusLaw Active Directory AuguTech Axis LMS Clio ConnectWise Automate HubSpot CRM HubSpot Customer Platform HubSpot Operations Hub Liine Macaw AMS Operata Rippling SalesExec SalesMachines.ai Salesforce Speak Tenfold Zapier Zendesk Show More Integrations View All 20 Integrations	Integrations AbacusLaw Active Directory AuguTech Axis LMS Clio ConnectWise Automate HubSpot CRM HubSpot Customer Platform HubSpot Operations Hub Liine Macaw AMS Operata Rippling SalesExec SalesMachines.ai Salesforce Speak Tenfold Zapier Zendesk Show More Integrations View All 11 Integrations
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