NanoVoiceTMMy Voice AI
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Omni AuthenticationGenesys
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Related Products
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About
My Voice AI’s first product, NanoVoiceTM uses tinyML to verify speakers in real-time, even on ultra-low power edge AI platforms. Our technology is patented, with our world-class speech scientists developing the next generation of voice AI innovation, beyond identity. Independent of any language working in real-world conditions and on any device. From cloud to mobile phones and even ultra-low powered chips. Pure science. Detecting recordings and spoofing attempts, verifying that the right person is saying the random digit passcode. Voice is the fastest-growing market in technology today. Speech is the fundamental means of human communication. All cultures persuade, inform and build relationships primarily through speech. The voice user interface has exploded in popularity in recent years where speech recognition technology enables users to communicate with technology using their voice only.
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About
Managing a contact center can be very challenging, and expensive, and it’s not always easy to maintain the highest customer satisfaction, not to mention having your customers answer challenging questions to verify themselves. What if you could provide a solution that will increase security, reduce operational costs and improve customers experience, thanks to Omni Authentication a voice biometrics solution you can. One of the key challenges within a contact center is improving the Customer Experience. Customers are frustrated having to recall their PIN numbers; passwords or account numbers while agents are spending time asking security questions. Omni Authentication overcomes these issues by using the customers voiceprint to verify their identity, simply and securely. This results in improved contact center efficiency and customer experience. No longer do callers need to remember their account numbers, PINs, or passwords!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations searching for a powerful Voice Biometrics solution
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Audience
Companies and contact centers looking for a voice biometrics solution to increase security, reduce operational costs and improve customers experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMy Voice AI
Founded: 2017
United Kingdom
myvoice.ai/
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Company InformationGenesys
Founded: 1990
United States
appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764
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Categories |
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Integrations
Genesys Cloud CX
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