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About

Process mining is the art of automatically mapping processes to understand where we can gain in efficiency. Automation is the art of creating virtual assistants that handle low value-added tasks. Data visualization is the art of turning data into insights comprehensible by everyone. Through machine learning and artificial intelligence, we can use your data to predict and to extract insights. Our technology can digitalize files to extract relevant information and automatically integrate it to your information systems. Financial services are turning to automation for one reason, they are overwhelmed. With numerous steps, it is easy to forget operations, make errors and to lose time. We can automatically generate structured and coherent reports with neural language generation. A report that required 3 days of work can now be created in 30 minutes.

About

The first hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time, accelerating ticket resolution time and reducing costs. Swish.ai hyperautomation platform mines, automates, and predicts the best course of action, and then routes to the best-matched agent. The Swish.ai platform evaluates your historical ITSM ticket data to create and inform dynamic AI models that capture insights about your unique environment, even as it evolves. Swish.ai’s patented solution goes beyond NLP to understand your company lingo. It improves the understanding of each underlying ticket issue and identifies the next best action accurately on the spot. Once tickets have been accurately classified, the platform evaluates additional real-time variables before assigning them to the best-matched agents. We also provide reference resources to ensure they have everything needed to resolve the ticket without re-routing or pausing it.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a robotic process automation solution

Audience

Companies interested in a hyperautomation platform that works with any existing ITSM tool to uncover and act on insights in real time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 2.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MySmartAutomation
Founded: 2017
France
mysmartautomation.com

Company Information

Swish.ai
Founded: 2017
Israel
swish.ai/

Alternatives

FortressIQ

FortressIQ

Automation Anywhere

Alternatives

Categories

Categories

Integrations

Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform

Integrations

Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
GitHub
Jira
Salesforce
ServiceNow
Skilling
Splunk Cloud Platform
Claim MySmartAutomation and update features and information
Claim MySmartAutomation and update features and information
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Claim Swish.ai and update features and information