MotivarnosGamifica
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nGAGEMENTnGUVU
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Related Products
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About
We work with call and contact center operations leaders who are looking for a tool for motivation, recognition and evaluation of the quality / performance knowledge cycle. Oh! And also with gamification. Motivate Us aids your efforts in managing a constant recognition system that includes trivia, badges, and elements of competition that drives performance appraisal while agents have an encouraging environment. Promotes instant update of agent speech and training without taking them offline brings absenteeism rates below 7% decreases AHT by 10% and idle time by 35% Increase the NPS by two points.
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About
Recognized as a trusted provider of cutting-edge gamification and employee engagement software solutions, nGUVU leverages behavioral analytics and machine learning to create sustained agent engagement for contact centers. With its mission to revolutionize the contact center industry, nGUVU's engagement solution helps build a better everyday work experience for agents. Powerful and scalable, nGAGEMENT by nGUVU is a cloud-based employee engagement and gamification platform that helps motivate call center employees and improve their performance. Key features include leaderboards, contest management, reward management, activity tracking, badge management, reporting, predictive analytics, results tracking, and so much more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Call and contact centers who are looking for a tool for motivation, recognition and evaluation of the quality and performance knowledge cycle
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Audience
Serves contact centers across the world.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20/month/user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGamifica
Founded: 2014
Argentina
motivarnos.com
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Company InformationnGUVU
Founded: 2015
Canada
www.nguvu.com
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Categories |
Categories |
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Gamification Features
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
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Gamification Features
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
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Integrations
Genesys Cloud CX
Google Cloud Identity
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