+
+

Related Products

  • SurveySparrow
    3,007 Ratings
    Visit Website
  • Jotform
    7,972 Ratings
    Visit Website
  • Podium
    2,099 Ratings
  • Sogolytics
    865 Ratings
    Visit Website
  • SurveyLegend
    1,866 Ratings
    Visit Website
  • Titan
    374 Ratings
    Visit Website
  • Birdeye
    4,881 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • BrandMail
    313 Ratings
    Visit Website
  • Triple Whale
    486 Ratings
    Visit Website

About

All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.

About

The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that have a digital presence and want to listen, collect, and act on customer feedback

Audience

Organizations, brands and companies searching for solution to gather actionable feedback from their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$229/month
Free Version
Free Trial

Pricing

$23.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mopinion
Founded: 2013
Netherlands
www.mopinionlabs.com

Company Information

Surveyapp
United Kingdom
www.surveyapp.io

Alternatives

Hello Customer

Hello Customer

Insider Metrics

Alternatives

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
Google Analytics
Intercom
Jira
Lightspeed eCommerce
NextDNS
Progress Sitefinity
Salesforce Agentforce Service
ServiceNow
Shopify
VWO Testing
WordPress

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Adobe Analytics
Adobe Marketo Engage
Asana
Basecamp
Contentsquare
Google Analytics
Intercom
Jira
Lightspeed eCommerce
NextDNS
Progress Sitefinity
Salesforce Agentforce Service
ServiceNow
Shopify
VWO Testing
WordPress
Claim Mopinion and update features and information
Claim Mopinion and update features and information
Claim Surveyapp and update features and information
Claim Surveyapp and update features and information