Related Products
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About
MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.
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About
Quickly find information or an article on the entire wiki thanks to the suggestions automatically displayed in the search bar from the first letter. Also benefit from the power of elastic search. edit, tag, rename, delete, write-protect or view the history of each article with just a few clicks. Simply update the content with the visual editor. Debate the content or the form of the articles on their dedicated discussion page. Automatically notify other wiki users of future answers by mentioning them. The display of your wiki adapts to the device used: from smartphone to TV.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels
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Audience
Anyone looking to reduce mass email exchange, centralize information, and answer questions asked by colleagues, customers and suppliers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€3 month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMindTouch
Founded: 2005
United States
www.mindtouch.com
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Company InformationWiki Valley
Founded: 2016
France
wiki-valley.com/wiki/Creation_de_wikis_prives_en_ligne
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Categories |
Categories |
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Integrations
Five9
Indent
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
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Integrations
Five9
Indent
SAP CRM
SAP Knowledge Central
SAP Service Cloud
SAP SuccessFactors
Salesforce Experience Cloud
Salesforce Service Cloud
SearchUnify
ServiceNow
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