MessageDesk

MessageDesk

Alderwood Labs
+
+

Related Products

  • Notifyre
    46 Ratings
    Visit Website
  • Attentive
    1,228 Ratings
    Visit Website
  • TextUs
    854 Ratings
    Visit Website
  • Twilio Messaging
    1,047 Ratings
    Visit Website
  • Klaviyo
    4,959 Ratings
    Visit Website
  • Podium
    2,061 Ratings
    Visit Website
  • CallHub
    423 Ratings
    Visit Website
  • CallTools
    491 Ratings
    Visit Website
  • CallTrackingMetrics
    908 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website

About

MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.

About

Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a customer texting solution

Audience

Companies of all sizes in the USA or Canada

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

$59.97 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alderwood Labs
Founded: 2018
United States
messagedesk.com

Company Information

Textline
Founded: 2016
United States
textline.com

Alternatives

Alternatives

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Zapier
Easyflow
Facebook Messenger
Freedom Merchants
Freshdesk
Google Chrome
Nekton.ai
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Xero
Zendesk

Integrations

Zapier
Easyflow
Facebook Messenger
Freedom Merchants
Freshdesk
Google Chrome
Nekton.ai
Pipedrive
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Sapling AI Writing Assistant
Shopify
Slack
Twilio
Vonage Business
Vonage Communications APIs (Nexmo)
Wufoo
Xero
Zendesk
Claim MessageDesk and update features and information
Claim MessageDesk and update features and information
Claim Textline and update features and information
Claim Textline and update features and information