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About

Leveraging Merkle’s data assets and proprietary large knowledge models, GenCX helps brands connect closer with customers to better understand interactions, behaviors, and sentiment. Brands that use GenCX can ask for guidance to design and activate better customer experiences fast and reliably, drawing insights from their own data, with learnings extracted from the full US population. Our consulting services are designed to enable the transformation of customer experiences across interactions with a focus on technology as the key driver of change. We help organizations identify opportunities for product and service innovation, develop monetization and growth strategies, and fuel agility and organizational change — all to meet and exceed rapidly shifting customer expectations.

About

Add an AI copilot to your product's data dashboard with just a few lines of code. Delight your customers with frictionless, conversational data interaction on your data dashboard. Give your customers a frictionless way to extract meaningful insights from the data already on your data dashboard. Building conversational data interaction and ensuring reliable, high-quality results is a thorny problem, especially when dealing with large datasets, let us take care of it for you. AI is an extremely fast-moving field. We keep up with and implement the latest techniques, so you don't have to. Superluminal brings together everything that’s needed for a reliable, performant, and high-quality AI copilot experience. Your customer asks a question related to their data. Your customer gets a reliable, insightful answer. Ship a high-quality, customizable conversational data interaction experience in minutes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a leading data-driven customer experience management platform

Audience

Individuals and professionals searching for a solution serving as a copilot for their data dashboard

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$20 per 100 messages
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Merkle
United States
www.merkle.com/en/services/analytics-data-platforms/data-science-artificial-intelligence/gencx.html

Company Information

Superluminal
superluminal.dev/

Alternatives

Alternatives

Categories

Categories

Integrations

Canopy

Integrations

Canopy
Claim Merkle GenCX and update features and information
Claim Merkle GenCX and update features and information
Claim Superluminal and update features and information
Claim Superluminal and update features and information