athenaCommunicator

athenaCommunicator

athenahealth
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About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.

About

Patients today expect convenient, digital interactions in most areas of their life. With athenahealth’s patient engagement tools and services, you can bring that experience to your patients while also reducing your practice’s workload, using automated messaging services, appointment reminders, and more. Through the convenient patient portal, patients can schedule appointments, access forms, and make co-payments online at their convenience. These tools make scheduling and payment easier for your patients, which in turn reduces no-shows and improves collection for your practice. Give patients and providers the ability to meaningfully connect and manage care through a convenient, safe, and secure alternative to office visits with athenaTelehealth. Our patient engagement service helps practices escape no-shows and keep schedules full—that could result in a 4% drop in no-show rate.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare Organizations, Hospital's, Physician Practices

Audience

Patient engagement software for clinics wanting to reduce their practice workload

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mend
Founded: 2014
United States
www.mend.com

Company Information

athenahealth
Founded: 1997
United States
www.athenahealth.com/solutions/patient-engagement

Alternatives

DoctorConnect

DoctorConnect

Adtel International

Alternatives

NexTech Patient Portal

NexTech Patient Portal

NexTech Systems
athenaCollector

athenaCollector

athenahealth
DoctorConnect

DoctorConnect

Adtel International

Categories

Categories

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Portal Features

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Telemedicine Features

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Integrations

Cortex
Dataweavers
Enso
Intergy EHR
NextGen Healthcare EHR
Reputation.com
Veradigm EHR
eClinicalWorks

Integrations

Cortex
Dataweavers
Enso
Intergy EHR
NextGen Healthcare EHR
Reputation.com
Veradigm EHR
eClinicalWorks
Claim Mend and update features and information
Claim Mend and update features and information
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