MatrixThe Matrix.org Foundation
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Related Products
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About
An open network for secure, decentralized communication. Matrix is an open source project that publishes the Matrix open standard for secure, decentralized, real-time communication, and its Apache licensed reference implementations. Matrix gives you simple HTTP APIs and SDKs (iOS, Android, Web) to create chatrooms, direct chats and chat bots, complete with end-to-end encryption, file transfer, synchronized conversation history, formatted messages, read receipts and more. Matrix provides state-of-the-art end-to-end-encryption via the Olm and Megolm cryptographic ratchets. This ensures that only the intended recipients can ever decrypt your messages, while warning if any unexpected devices are added to the conversation. Matrix owes its name to its ability to bridge existing platforms into a global open matrix of communication. Bridges are core to Matrix and designed to be as easy to write as possible, with Matrix providing the highest common denominator language to link the networks.
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About
Meet Your New Customer Communications Platform
Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers.
Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email.
Platform:
✓ Multichannel Inbox
✓ Analytics & Insights
Channels & features:
✓ WhatsApp Business API
✓ Social Messaging
✓ Outbound Messaging
✓ Livechat
✓ Chat widget
✓ Teams module
✓ Smart routing
✓ Call deflection
✓ Tag & label management
✓ User management
✓ Contact management
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in a secure, decentralized communication for chat
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Audience
SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€15 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationThe Matrix.org Foundation
Founded: 2014
matrix.org
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Company InformationSaysimple
Founded: 2014
Netherlands
saysimple.com
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Alternatives |
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Categories |
Categories |
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Messaging Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
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Messaging Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat Features
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Customer Communications Management Features
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Apple Business Chat
Bird
CDK Global
Facebook Messenger
Gatus
Google Business Messages
Healthchecks.io
Instagram
LINE
Leo
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Integrations
Apple Business Chat
Bird
CDK Global
Facebook Messenger
Gatus
Google Business Messages
Healthchecks.io
Instagram
LINE
Leo
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