Mapovate

Mapovate

Ethos Integrated Solutions
Touchpoint Dashboard

Touchpoint Dashboard

Strativity Group
+
+

Related Products

  • Identity Matrix
    34 Ratings
    Visit Website
  • Kubit
    33 Ratings
    Visit Website
  • Sogolytics
    863 Ratings
    Visit Website
  • Spidergap
    116 Ratings
    Visit Website
  • Motivosity
    4,214 Ratings
    Visit Website
  • HSI Donesafe
    150 Ratings
    Visit Website
  • SurveySparrow
    2,990 Ratings
    Visit Website
  • SiteMinder
    256 Ratings
    Visit Website
  • Air
    801 Ratings
    Visit Website
  • Nasdaq Metrio
    14 Ratings
    Visit Website

About

The wizard simplifies the process of developing your journey maps. Simply follow the step by step process and develop your maps with ease. Share completed journey maps easily with multiple stakeholders. View reports easily in presentation mode, save and export completed maps in pdf mode. Collaborate and share feedback with peers and stakeholders to fix real customer problems directly on your journey maps. Collect and report Voice of Customer feedback seamlessly. Create and run surveys with the click of a button through Mapovate’s seamless integration with KnowledgeTRAK. Capture VOC feedback for all your customer touchpoints across different interaction channels. See results in real time in your Customer Experience Journey Maps!

About

We are experts in customer experience consulting, employee engagement programs, journey mapping, and organizational transformation consulting. Win in the marketplace by developing a differentiated customer experience strategy and bringing it to life. The world’s leading customer experience consultancy, unveils Customer Types and a revamped user interface within Touchpoint Dashboard. Customer Types enable users to create, manage and relate groups of customer categories directly into their journey maps. This feature is complimented by a revamped Interface that moves nearly every complex interaction into a simpler, easy design for Touchpoint Dashboard users. Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals and any other group they need to represent,” stated Touchpoint Dashboard’s Chief Product Officer, Peter Haid. “I personally love how beautifully and flexibly this feature humanizes customers in the context of a journey map.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a Customer journey mapping software with dynamic real-time voice of customer analytics

Audience

Companies searching for a solution to manage and improve their customer experience operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ethos Integrated Solutions
United Arab Emirates
www.mapovate.com

Company Information

Strativity Group
United States
strativity.com

Alternatives

Alternatives

BSI CX

BSI CX

BSI Business Systems Integration AG

Categories

Categories

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Integrations

No info available.

Integrations

No info available.
Claim Mapovate and update features and information
Claim Mapovate and update features and information
Claim Touchpoint Dashboard and update features and information
Claim Touchpoint Dashboard and update features and information