MapovateEthos Integrated Solutions
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Touchpoint DashboardStrativity Group
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Related Products
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About
The wizard simplifies the process of developing your journey maps. Simply follow the step by step process and develop your maps with ease. Share completed journey maps easily with multiple stakeholders. View reports easily in presentation mode, save and export completed maps in pdf mode. Collaborate and share feedback with peers and stakeholders to fix real customer problems directly on your journey maps. Collect and report Voice of Customer feedback seamlessly. Create and run surveys with the click of a button through Mapovate’s seamless integration with KnowledgeTRAK. Capture VOC feedback for all your customer touchpoints across different interaction channels. See results in real time in your Customer Experience Journey Maps!
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About
We are experts in customer experience consulting, employee engagement programs, journey mapping, and organizational transformation consulting. Win in the marketplace by developing a differentiated customer experience strategy and bringing it to life. The world’s leading customer experience consultancy, unveils Customer Types and a revamped user interface within Touchpoint Dashboard. Customer Types enable users to create, manage and relate groups of customer categories directly into their journey maps. This feature is complimented by a revamped Interface that moves nearly every complex interaction into a simpler, easy design for Touchpoint Dashboard users. Now our users can assign specific touchpoints to all customers, segments, personas, employees, individuals and any other group they need to represent,” stated Touchpoint Dashboard’s Chief Product Officer, Peter Haid. “I personally love how beautifully and flexibly this feature humanizes customers in the context of a journey map.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a Customer journey mapping software with dynamic real-time voice of customer analytics
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Audience
Companies searching for a solution to manage and improve their customer experience operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEthos Integrated Solutions
United Arab Emirates
www.mapovate.com
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Company InformationStrativity Group
United States
strativity.com
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Alternatives |
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Categories |
Categories |
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Customer Journey Mapping Tools Features
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
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Customer Journey Mapping Tools Features
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
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Integrations
No info available.
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Integrations
No info available.
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