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About

Desktop Central MSP is a remote Windows desktop management and administration for managed service providers. Suitable for MSPs of all sizes, Desktop Central MSP offers MSPs the ability to control and manage their customers' devices (including desktops, servers, laptops and mobile devices) remotely to troubleshoot or perform any changes. MSPs can choose from two editions of Desktop Central MSP software: the free and enterprise edition. Dedicated, built-in, single-click remote control feature for your MSP endpoint management software with video and audio call support, file-transfer, shortcuts, ability to record sessions, etc. Go green with effective power management by applying power schemes, shutting down inactive computers, and getting system uptime report. Restrict and control the usage of USB devices(mouse, keyboard, storage devices etc.) in the network both at the user and computer level.

About

Beautifully simple RMM, Service Desk & PSA software. Slash your costs and simplify service delivery with a powerful, easy to use, all-in-one IT services automation platform. Naverisk has been empowering MSPs & IT Pros to deliver outstanding IT services for over 10 years. Deliver world class IT services with Naverisk’s powerful remote monitoring and management capabilities. Identify and resolve issues before your users are impacted. Transform the efficiency of your IT services with powerful, yet easy to use, automation. Full support for Windows, Linux, Mac & SNMP devices. It takes a team to deliver great customer service. Naverisk’s service desk is designed specifically for MSPs and IT Pros with powerful automation and collaboration capabilities. Power up your service delivery with modern collaboration features supporting teams working together with integrated device management to quickly resolve IT issues.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMBs and Large Enterprises seeking a solution to manage all their operations

Audience

MSPs and IT professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$22.50 per year
Free Version
Free Trial

Pricing

$110 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Zoho
Founded: 1996
United States
www.manageengine.com/desktop-management-msp/

Company Information

Naverisk
Founded: 2007
New Zealand
www.naverisk.com

Alternatives

OptiTune

OptiTune

Bravura Software

Alternatives

MSP360 RMM

MSP360 RMM

MSP360

Categories

Categories

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation Features

Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Server Management Features

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Integrations

ScalePad Lifecycle Manager
Axonius
ConnectWise PSA
ConnectWise ScreenConnect
Control D
Datto RMM
Datto Workplace
HivePro Uni5
OctoXLabs
Quickwork
ScalePad
ServiceNow
Splashtop Remote Support
Xero
Zendesk
e-automate

Integrations

ScalePad Lifecycle Manager
Axonius
ConnectWise PSA
ConnectWise ScreenConnect
Control D
Datto RMM
Datto Workplace
HivePro Uni5
OctoXLabs
Quickwork
ScalePad
ServiceNow
Splashtop Remote Support
Xero
Zendesk
e-automate
Claim ManageEngine Desktop Central MSP and update features and information
Claim ManageEngine Desktop Central MSP and update features and information
Claim Naverisk RMM & PSA and update features and information
Claim Naverisk RMM & PSA and update features and information